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The Intersection of Basic Human Needs and Insurtech

May 12, 2021

In creating solutions, breaking through to provide necessities in people's lives I am reminded of Maslow's hierarchy of human needs. He surmised that one cannot achieve the higher level needs until the most basic human survival needs are met, and these include food and water, sufficient rest, clothing and shelter, overall health, and reproduction. Secondly, safety needs must be met and these include protection from violence and theft, emotional stability and well-being, health security, and financial security. His findings, whether you agree with him or not, said that in meeting those basic human needs you could then address love and belonging needs, esteem needs and self-actualization needs - but survival and safety needs must be solved first.

Our determination to solve a global need for the cross-border citizen is powered by the requirement for a solution set that is meeting needs in a dynamically different and effective method. When we set out to change the design, delivery and service within the global benefits space we faced the challenge head on with equipping those we are passionate about with protection that goes beyond the health/medical to include wellbeing, financial security, rest and safety from a multi-faceted approach.

At Insured Nomads we are catalysts for a change in our methodology of providing for the needs of the modern day migrant, the new nomad, expat, traveller, location independent, remote worker, foreigner and explorer. We build community. Born and managed within our our Juvo Innovation Lab we have developed INC by Insured Nomads that all members receive to gain access to more than insurance to solve the financial security of peril. They also get an advanced technology enabled service membership. We are pairing the technologies that provide access to services addressing these very basic human needs that go beyond medical and health related necessities through International Health Insurance & Travel Insurance.

Technology applications change how we live moment by moment. It's said that we enter our security code on our phones over 100 times per day now. The dependence on the delivery of data through our devices is moving faster than we ever thought desirable. Insurance and technology (insurtech) developments through our team are quickly empowering the access to counseling and therapy through chat, text and video in dozens of languages to effectively deal with the stressors of culture shock, relational transitions and traumatic experiences. Financial technology investments include in-app claim processing and a policy transactional card connected to the Mastercard network for easy payment of services at clinics/hospitals. Our artificial intelligence (ai) powered (along with security/medical experts) provide instant updates to our members when they are potentially in harms way and notifies their team members/manager (if in a remote team/expat group plan), while cyber security benefits reduce the risk of online compromise (malware, virus and a personal VPN), and access to airport lounges for food, privacy, a shower and connectivity while in between flights.

We believe that change must meet individual needs. As our team pushes into the new frontiers of protection and peace of mind we invite you to celebrate our innovations along the way as we forge ahead with zeal.

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